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Hearing Aid Repairs
Our digital hearing aids come with either a 2-year or 5-year manufacturer’s guarantee*. Minor repairs to your hearing aids and ear moulds may be completed on the same day at your local Boots hearingcare or David Ormerod Hearing Centre, although in certain circumstances you may need to leave your hearing aids with us. Repairs, which cannot be carried out on the premises, will be sent back to the manufacturer and returned to the centre within 10 working days.
Depending on your hearing loss and hearing aid availability, we may have loan hearing aids which you can use if your hearing aids are returned to the manufacturer for repair. Ask your hearing aid audiologist for further information.
Non Boots hearingcare and David Ormerod Hearing Centre Clients
We do offer a repair service for clients who require assistance with hearing aids not originally purchased from Boots hearingcare or David Ormerod Hearing Centres; contact your local centre for further details.
Please note: We cannot honour any warranty arrangements for aids prescribed for another customer or for aids purchased elsewhere unless there is a specific manufacturers warranty confirmed by that manufacturer.
*Premium Range hearing aids come with 5-year guarantee, Digital Value Range hearing aids come with 2-year guarantee. Excludes Hearplus
Book a free hearing assessment
0845 2700 980
We may record your call to help us maintain high standards of service to you
