Quality Assurance
At David Ormerod Hearing Centres our staff are highly qualified in evaluating hearing loss and fitting and programming hearing aids. They regularly receive training through our excellent staff training centre. They keep up-to-date with the latest hearing technology, current audiological trends and the best ways to look after our clients to help them have better hearing.
Approved quality standards
We aim to offer the very best service and work to NHS approved quality standards, which are monitored by independent auditors. All our centres use the very latest hearing assessment and fitting systems.
Expert unbiased advice
We understand the challenges of many different types of hearing loss and the needs of a wide range of people. The solution we recommend to you will depend on how much hearing you have lost, your lifestyle, your concerns about style and your budget.
No obligation
You are welcome to come to us for an initial consultation, a free 5-minute test or free full hearing assessment, even if you don’t choose to buy a hearing aid from us.
60-day money back guarantee
We are confident that if you do buy a hearing aid from David Ormerod Hearing Centres you will receive first-class service and support and the very best that digital technology can offer. However, if you do find you’re not entirely happy with your hearing aid after 60 days, we’ll give you a full, no quibble refund.
Complete aftercare and support
Our service includes a full hearing assessment, hearing aid fitting, comprehensive follow-up and support, at no extra cost, to ensure you get the most from your hearing aids.
Customer Care helpline
And to make sure we always give you the best service, we also provide a Customer Care helpline to help you with any hearing problems you may have. Call us on 0845 270 0980, Monday to Friday from 8.30am to 6.30pm or Saturday 9.00am to 1.00pm and we’ll be pleased to help.